Resume
In my decade in digital, I’ve worked across some of the most unusual projects solving the most complex problems.
I’ve worn most of the hats available in the design process; I’ve designed brands and created design languages; ran focus groups, lab research and asked for feedback off the street; and crafted experiences for some of the world's most exciting brands.
This experience has given me insight into how to use all the tools in a company's arsenal. Allowing us to deliver the best outcome for them and their customers, all whilst ensuring the design team thrive.
Experience
Beyond
Assoc. Director of Experience 2021 - Current
Experience Lead 2019 - 2021
Senior Product Designer (UX) 2018 - 2019
At Beyond I lead teams to help clients solve their biggest business challenges. Through research, strategic thinking and design, I find the solution that help them help their users.
I often deal with large complex problems, designing solutions for experts in their industry, folks at home looking for information from their sofa and everything in between.
I take clients on the journey every step of the way. Working with them understand their challenges and working together to uncover the key opportunities to help them succeed.
Key roles and responsibilities
- Ideating, creating, validating and delivering both product and platform work
- Working across both tactical, design-led and strategic experience projects
- Leading teams of multi-disciplinary designers
- Helping build the internal design culture
Santander Innovation Hub
Senior Interaction Designer 2017-2018
Whilst working at Webcredible, I spent 9 months based in-house seconded to an Innovation Hub team at Santander, helping design and launch a start-up to help small business owners better manage their finances.
Key roles and responsibilities
- Leading the experience strategy across new App’s and products
- Liaising with compliance, legal and finance specialists
- Planning and facilitating focus groups and user research activities
Webcredible
Senior Designer 2016 - 2018
Visual Designer 2013-2016
Undertook a variety of projects both locally and internationally for a host of clients. Initially, only for my visual design expertise, my role expanded into work on UX research, design projects, and Digital strategy overhauls.
Key roles and responsibilities
- Creative lead for digital projects for B2B and B2C
- Pitch and new business.
- Creation of build-ready assets and documentation.
- Input into company workflow and processes.
Coach & Course Owner
2014-2018
As well as day to day work on design and consultancy work, I also write and teach a variety of courses for both public and private training. The courses cover the fundamentals of UI, UX and interaction design as well as how to integrate and run projects with developers and stakeholders.
Key roles and responsibilities
- Leading courses for businesses, organisations and the public
- Keeping up with the latest best practice and UX insights
- Updating existing training material as well as crafting new courses